Terms of use and subscription

Last updated: 8 November 2026

This is an English translation for convenience. If there is any discrepancy, the Spanish version prevails.

These terms govern the use of the web and mobile apps of QUIMAR DIGITAL, S.L. (Tax ID B05771704, C/ Pare Gaspar Munar, 37, 07010 Palma (Balearic Islands), Spain) and the purchase of their subscriptions. An app may have specific terms, which prevail over these where they conflict.

1. Licence

We grant you a personal, non-exclusive, non-transferable and revocable licence to use the app on your devices, under these terms and, where applicable, the App Store or Google Play usage rules. You do not acquire ownership of the software or its content.

2. Account

Some apps require an account. You must provide accurate information and keep your credentials safe. You can delete your account at any time: how to delete it.

3. Free version and subscriptions

Apps may offer a free version and paid features through a recurring subscription (for example, monthly or yearly) or a one-off purchase. Before you pay you will see the final price including taxes, the length of the period and what is included.

3.1. App Store or Google Play purchases

• Payment is charged to your Apple or Google account when you confirm the purchase.
• Subscriptions renew automatically at the end of each period for the same length and current price unless cancelled at least 24 hours before the current period ends.
• You can manage and cancel your subscription in your store account settings (see Support). Deleting the app does not cancel the subscription.
• If you cancel, you keep access until the end of the period already paid.
• Any unused part of a free trial is forfeited when you buy a subscription.
• Refunds are decided and handled by the store under its own terms.
• For iOS apps, Apple's Standard End User License Agreement also applies.

3.2. Direct purchases from us (web)

• When you buy directly on our website, payment is taken by our payment provider and we will send you an invoice.
• The subscription renews automatically at the end of each period. You can cancel at any time from your account or by writing to contact@quimardigital.com, with no penalty; you keep access until the end of the paid period.
• If we change the price, we will notify you at least 30 days in advance and you can cancel before it applies.

4. Right of withdrawal (consumers)

If you are a consumer and buy directly from us, you may withdraw from the contract within 14 calendar days of purchase without giving a reason, by notifying contact@quimardigital.com (you may use the model form below). We will refund you within 14 days using the same payment method.

• If you expressly asked for the service to start during the withdrawal period and then withdraw, we will refund the amount minus the part corresponding to the time already provided.
• For digital content not supplied on an ongoing basis, you lose the right of withdrawal once the download or access begins, if you gave your express consent and acknowledged that you would lose it.

If you bought through the App Store or Google Play, refund requests go to the store, which sells on its own behalf and applies its own procedure.

5. Guarantee and availability

Apps come with the legal guarantee of conformity for digital content and services for as long as your subscription lasts. If something does not work as described, contact us and we will fix it or, if that is not possible, offer a price reduction or termination of the contract. We may temporarily interrupt the service for maintenance or security, giving notice where possible.

6. Acceptable use

You may not use the apps for unlawful purposes, try to access their systems without authorisation, copy or decompile the software except as permitted by law, or resell the service. We may suspend an account that seriously breaches these terms, giving notice except in urgent cases.

7. Liability

We are liable for damage caused by our wilful or negligent breach. Otherwise, and to the extent permitted by law, our liability is limited to the amount you paid in the last 12 months. Nothing here limits your statutory consumer rights.

8. Changes to these terms

We may change these terms for legal, technical or service reasons. If a change affects you significantly, we will notify you at least 30 days in advance and you may cancel before it applies.

9. Customer service and complaints

Send questions and complaints to contact@quimardigital.com. We will reply as soon as possible and within one month at the latest. QUIMAR DIGITAL, S.L. does not participate in any alternative consumer dispute resolution scheme.

10. Governing law and jurisdiction

These terms are governed by Spanish law, without prejudice to the mandatory consumer protection rules of your country of residence. If you are a consumer, you may go to the courts of your place of residence. Otherwise, the parties submit to the courts of Palma.