Quimar Digital

Support

Need help with one of our apps? Write to us and we usually reply within 2 working days.

Email support

To help us help you faster, tell us the app name, your device and OS version (for example, iPhone with iOS 26 or Android 16) and what happened.

FAQ

How do I cancel my subscription on iPhone or iPad?

Open Settings, tap your name, then Subscriptions. Choose the subscription and tap Cancel Subscription. More in Apple Support.

How do I cancel my subscription on Android?

Open Google Play, tap your profile picture, then Payments & subscriptions › Subscriptions. Choose the subscription and tap Cancel subscription. More in Google Play Help.

I deleted the app. Is my subscription cancelled?

No. Deleting the app does not cancel the subscription; cancel it in the store as shown above.

I changed phones and can't see my subscription

Sign in on the new device with the same Apple or Google account and use Restore purchases inside the app.

How do I request a refund?

Store purchases are refunded by Apple or Google. On iPhone, go to reportaproblem.apple.com. On Android, follow Google Play's refund help. If you bought directly on our website, email us.

How do I delete my account and data?

Follow the steps in Delete account and data.

Documents